Frequently Asked Questions
FAQ
Answers to common questions about buying, shipping, payment, and warranty for hydraulic parts.
All our parts are sourced directly from reputable suppliers and their authenticity is guaranteed. If you have any doubts, you can contact our experts before purchasing.
Orders are shipped via post, Tipax, or courier (depending on the city and product type). You can select your preferred shipping method during checkout.
Payment is available via online bank gateway or card-to-card transfer. For card-to-card payments, you must upload the receipt from your orders panel after transferring.
After logging into your account, you can view real-time order status from the Dashboard or My Orders section.
If the delivered part is defective or differs from your order, you can return or exchange it within 72 hours of receipt. Please contact our support team for assistance.
Yes, we offer special pricing and conditions for wholesale orders and partnerships with workshops and industrial companies. Contact our sales team to arrange this.
No, you can register with just an email or just a phone number. You can add additional contact information later from your dashboard.
Warranty duration varies by part and is listed on each product page. For more detailed information, you can contact our technical support team.